Wednesday, September 30, 2009

Search Engine Guide - Google's Place Pages for Local SEO

Search Engine Guide

September 30, 2009 - Navigation: Articles - Readers Respond - Video - Small Biz Talk



Miriam Ellis

Google Maps Place Pages Widen Local Horizons

by Miriam Ellis

If you've not visited Maps in the last couple of days, you are in for a surprise! Google has just rolled out a whole new user interface which they've dubbed Place Pages. If you're into Local SEO or are running a local business, it's time to check this new UI out!...

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Mike Moran

The All-Time Top-Secret Search Marketing Trick

by Mike Moran

Sometimes I can tell just by the way they sidle up to me at a conference. They look around to make sure no one is watching, and then they half-whisper to me out of the side of their mouths, "Just between you and me, what is the trick to search marketing?"...

Scott Buresh

Adding Search to Your Marketing Mix, Part II

by Scott Buresh

Achieving internal buy-in, leveraging your existing assets, and understanding the unique challenges of outsourcing to a search engine optimization company....

Stoney deGeyter

7 Steps to Improving Conversion Rates

by Stoney deGeyter

Each entry point of your site (wherever the visitor lands first, not just the home page) needs to be treated as the starting point that will lead your visitors step by step toward the conversion goal. In order to guide your visitors from this starting point to the end point, you need to make sure each step along the way is aligned with the next; in sync and unbroken.

Eric Brown

Focus on Your Core Community

by Eric Brown

So, You have a Company Blog, are your getting the results you expected? And, what about when your company blog is NOT about your core product. Perhaps a company blog that has nothing to do with your Core Product, but everything to do with your Core Community is the best choice....

Jennifer Laycock

Friday Fun - The SEO Song

by Jennifer Laycock

Had an email this morning from Oliver Blake over at The Creare Group pointing me to a video on YouTube that stars Creare Group web designer Michael Angrave. Now normally, I wouldn't bother to click a link to a random video, but since Oliver claimed this video featured "The SEO Song," I thought I'd give it a try.

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Video Cast

Sage Lewis

Sage Lewis

To Retweet or Not To Retweet

by Sage Lewis

Dan Zarella has spent nine months analyzing roughly 5 million tweets and 40 million retweets. The findings show that there is a recipe for tweets that get retweeted. Check out this video to learn how you can become a retweet master. Oh. And PLEASE RETWEET THIS!...

Sage Lewis

Tiger Direct Must Not Like Money

by Sage Lewis

I just bought something from Tiger Direct. But they tried really hard to make me not take my money. Fortunately, I'm obsessed with forcing my money on people. And I was able to overcome their desire to get me to not pay them. Don't let this kind of thing happen to you in your shopping experience....

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Readers Respond

In response to... What's Your True Conversion Rate?

Agreed. It's important to take the metric that is most logical or practical for you to measure and then trend off it to chart your progress. Comparing to other companies is often more trouble than it's worth when it comes to the absolute number on conversion rate. My post "Conversion Rates: How High is Up?" goes deeper into what you need to account for if you do decide to start comparing your rate vs theirs.

In addition to the issues you've mentioned (visits vs unique visitors), we've run up against some other complexities. Many of our visitors come to the main website (the "marketing site") just to log-in to their subscription-based (SaaS) product. And many visitors come to the main site just as the first page on their journey to the Support content. Still more come through the main site to register the product they just purchased.

If you really cared about some absolute number that represented how well you are at moving product, you would want NONE of these visitors to count towards your "conversion rate" metric. Each method of excluding them (tag based, report based, behavior based) has its pros and cons. Through one of these approached you could derive your "qualified lead conversion rate". But is that what the others in my benchmarking category are using? Do they have the same issues with logins/support/registrations? To the same degree?

Luckily, by using the baseline-then-trend approach, we can avoid these headaches. Then we're only confronted with worrying about the potential seasonality of those non-qualified visitor segments.

Jared Waxman
Benchmark-Analytics.com



In response to... 7 Steps to Improving Conversion Rates

Hi Stoney,

Well written article, I enjoyed reading it. I agree with your points about optimising the conversion path by using testing and analytics. Too often landing pages go unloved and without measurement and if conversion is low, people give up. It is impossible to design the perfect page given the diversity of an audience - testing, customer surveys and analytics can help you optimise and improve performance.

However, I don't agree that conversion is the only goal to target. Metrics like open rate, click through rate, average transaction value, return on ad spend etc can be equally as valuable. If I have a static conversion rate and increase my click through, I'm going to see a higher total number of conversions (whatever that conversion might be). I can then also optimise the process to drive the conversion rate. If you ignore open/click through then you ignore the impact of your upfront marketing. If click through is low there is a problem with the relevancy/impact of the message.

Optimisation should take into account all metrics that reflect customer interest and satisfaction. I've worked with clients where ROI is the target and they don't care what happens to increase it - if it is achieved by increasing click through and average order value, they are happy. If we optimise landing pages to drive conversion they are happy. I think a sensible strategy is to optimise each metric one step at a time with the end goal of an optimised marketing campaign, not just an optimised conversion funnel.

I'd be interested in your thoughts.

Thanks
James

James Gurd
eCommerce & Marketing Consultant



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SearchDay: The Myth of Perfect Conversion

Today's Columns: » The Myth of Perfect Conversion  » Less Common Problems of International SEO  » Small Business Guide to Tools that Help Your SEM 
Search Engine Watch
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SearchDay September 30, 2009
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SES Chicago 2009

Today's Top Story:

SEW Expert - Tim Ash Tim
Ash


The Myth of Perfect Conversion
More SEW EXPERTS: BY THE NUMBERS SEW EXPERTS: BY THE NUMBERS
Don't make the mistake of assuming that every visitor is a potential prospect or buyer for your goods or services. The mythical 100 percent conversion rate simply doesn't exist. It's a delusion.
» Full story » Print version



Search Engine Watch Experts Columns

SEW Expert - Bill Hunt Bill
Hunt


Less Common Problems of International SEO
More SEW EXPERTS: INTERNATIONAL SEM SEW EXPERTS: INTERNATIONAL SEM
Before you jump into buying domains and negotiations with multiple hosting providers, make sure the basics are covered, free options are leveraged, and think out of the box for less traditional approaches to these problems.
» Full story » Print version


SEW Expert - Carrie Hill Carrie
Hill


Small Business Guide to Tools that Help Your SEM
More SEW EXPERTS: LITTLE BIZ SEW EXPERTS: LITTLE BIZ
There are plenty of tools that a small business can and should use to make their limited time most productive in online marketing. Some are free, some are paid, but all of them are worth the investment of time and money to learn to use.
» Full story » Print version



News from the Search Engine Watch Blog

Another Ex-Googler Heads to AOL
Posted by Nathania Johnson   Sep 30, 2009

AOL has tapped Shashi Seth as Senior Vice President of Global Advertising Products. Seth was formerly with Cooliris and before that was at Google. Prior to leaving Google, he was charged with the difficult task of developing monetization strategies for YouTube. Seth previously was the Product Lead for Web Search ...
» Continue reading

Bryan Eisenberg Shares 69 Free (or Low Cost) Tools to Improve Your Website
Posted by Greg Jarboe   Sep 30, 2009

Bryan Eisenberg, the co-author of the bestselling books "Call to Action", "Waiting For Your Cat to Bark?" and "Always Be Testing", has a new personal blog named, Bryan Eisenberg. (Does he owe his parents royalties for using that name for his blog?) And he's just posted an incredibly useful list ...
» Continue reading

Google to Send Out 100,000 Wave Invites
Posted by Nathania Johnson   Sep 30, 2009

Beginning tomorrow (September 30), Google will send out 100,000 invites to Google Wave. The product has received a lot of buzz, both for being innovative and not quite ready. Actually, Google admits it's not ready for prime time, which is one of the reasons why the invites are limited. If you're ...
» Continue reading

Chance Card: Design a 3D Building for Monopoly City Streets Using Google Sketchup
Posted by Nathania Johnson   Sep 30, 2009

Hasbro, the makers of Monopoly, have launched a contest where you can design a 3D building for their new interactive version of the popular board game: Monopoly City Streets. But you'll have to hurry. The deadline for the contest is next Tuesday, October 6, 2009 at 11:59pm EST. You'll need to ...
» Continue reading

Yahoo! Launches Ads on Mobile Search for iPhone and Android
Posted by Nathania Johnson   Sep 30, 2009

With mobile search on the rise, it's no surprise that search engines wish to monetize the traffic. Yahoo! today announced that they're adding search advertising to their mobile search for iPhones, iPod Touches and Android devices. One ad appears at the top of the search results and two ads appear at ...
» Continue reading



Search Engine Watch Forum Discussions

Double Serving Ads  Sep 29, 2009
Can anyone clarify Google's policy on double serving ads? Or that of Yahoo & Bling come to that. My understanding being that this was prohibited for various, obvious reasons. However, I've recently become aware of this with a competitor showing up to 7 sites on the same keyphrase and ...
» Join the discussion


Google Shares Mobile Search Volumes  Sep 25, 2009
After more than 2 years filled with numerous requests for more stats on mobile search volumes and click estimates, Google has finally shared this data via a rather inconspicuous feature on their new Keywords Tool. Google shares mobile search volumes - accuracast.com/search-daily-news/accuracast-7471/google-shares-mobile-search-volumes-for-the-first-time/ This is really BIG for all mobile advertisers! Finally we can ...
» Join the discussion


Duplicated Content in Subdomains  Sep 23, 2009
I am helping someone with an SEO issue and wanted to run this by the forum. On their website, they have the main domain (example.com) and about 8-10 additional subdomains for different cities where they do business (newyork.example.com, atlanta.example.com etc). The content on these additional domains is 98% ...
» Join the discussion





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