Thursday, November 18, 2010

Webcast: 5 Easy Ways to Eliminate Online Customer Struggle

Join us for a free webinar - November 30
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5 Easy Ways to Eliminate Online Customer Struggle
Tuesday, November 30 @ 2:00pm EST / 11:00am PST
FREE Webcast | Register now!

It's very difficult, if not impossible, to build and maintain a dynamic web site that works flawlessly every moment of every day for every customer. Between implementing new content, changing technology, managing internal stakeholders, and designing for customers who have different objectives, learning styles, and backgrounds, you could never produce a 100 percent struggle-free site.

We've all encountered online struggle, whether it is difficulty logging into an account, adding an item to a shopping cart, navigating through a site, or getting a confusing error message. Yet, with the proliferation of message boards, blogs, and social networking sites, one poor customer experience can take on a life of its own, potentially damaging your brand and bottom line. In this webinar, Bryan Eisenberg and Tealeaf will discuss five easy steps you can take to eliminate online customer struggle so you can increase revenues and improve customer loyalty.

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  Presenter
Brandon Lopez Brandon Lopez
Product Marketing Manager
Tealeaf
Bryan Eisenberg Bryan Eisenberg
NYTimes Bestselling Author
bryaneisenberg.com

  Moderator
Drew Eastmead Drew Eastmead
Managing Editor
Incisive Media

  Webcast Sponsor
Tealeaf
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