Tuesday, December 1, 2009

Big Biz: That's so 2004: Everything Old Is New Again

Taking care of the fundamentals will ensure that your business can withstand the biggest changes. It will also give you the time and resources necessary to pursue the newest and most aggressive strategies to layer on top of a firm foundation.
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SEW Expert - Herndon Hasty That's so 2004: Everything Old Is New Again
More SEW EXPERTS: BIG BIZ SEW EXPERTS: BIG BIZ

By Herndon Hasty, SEW, Dec 1, 2009
Columns  |  Contact Herndon  |  Biography

Like every year in media, and especially in an industry that's less than two decades old (think about that -- SEM isn't old enough to drive yet), it's been a year of great changes and innovations to keep up with. We were introduced to terms like "Wonder Wheel" and added "MicroHoo" to our vocabularies. Wolfram|Alpha was the year's first Google-killer-in-waiting, followed by Twitter (yes, people were saying it would replace Google), Bing and the still-to-come Yahoo-Microsoft hybrid.

And so the eternal question persists: What's changed? How do we optimize to the new landscape and stay ahead of our competition?

Well, for starters, do you remember the things you were told to do back in 2004 to make your site rank or perform well? Did you do them? Or are you still doing them in the midst of all the changes that you're making?

Of course, there have been changes in how engines rank results, and new opportunities are on the rise. Rich snippets and microformatting will probably become a bigger factor as engines try to provide flashier and more useful results. Google is planning a new emphasis on page load speed, and wants more real-time results in its searches -- even if no one else does.

Does this mean that SEO fundamentals can be thrown out the window? Absolutely not. It's more important than ever to make sure that your content is visible, authoritative, and targeted to the right keywords.

Storefronts have been around for centuries. While the means have changed, the basics are still there. The advent of electric signs, television advertising, giant inflatable gorillas, and Web sites hasn't changed the fact that your store isn't going to get much business if people can't find your front door.

In the same way, it's not going to mean much to update your copy to a tightly controlled keyword density if the engines can't see it in the first place. By all means, bring in new modules and site elements, but make sure that these upgrades, and the rest of your site, are grounded in visibility, authority, and the right keywords at every step.

Blogging: The Oldest Social Media

In the midst of the discussions about Twitter strategies and how to build a Facebook fan page, the huge value that a company-driven blog offers has gotten lost in the shuffle. Maybe it's because it's easier to think about reaching out to potential customers in 140-character snippets, maybe it's because these sites have already built the platform for us rather than having to create one ourselves, but keeping a blog for your company still brings value to your site and your brand that these newer social outlets can't.

Combine a drive by the engines for fresh content with SEO value that newer social media can't touch. It's an invaluable channel that's frequently overlooked and neglected -- in many cases because it's not the word on everyone's lips at the moment. Remember, if you have enough news and content to Twitter about, you have enough to blog about.

Checkout Optimization: Foundation for A/B Testing

The usability of your site is, in many ways, more important than its SEO awesomeness as it affects all customers. While there are many ways to improve both at the same time, one of the quickest wins is in an area where (hopefully) search engine spiders won't ever quite reach: the checkout experience.

Throw all the flash and AJAX that you want at the rest of the site to make it easy and fun to use (with an HTML backing, of course!), but you need to make the last, most stressful part of the sale for customers as easy, quick and painless as possible if you want to convert them. In your A/B testing quest for category perfection, make sure to establish tests for variations on your checkout process, and make sure all the guidance and possible shortcuts are there for the customer.

Back to Basics

Thoroughly take care of your fundamentals first and you'll find that your site and your business are in a position to weather the biggest changes. It will also give you the time and resources necessary to pursue the newest and most aggressive strategies elsewhere to layer on top of a firm foundation.

Join us for SES Chicago on December 7-11, 2009. Now in its 11th year, the only major Search Marketing Conference and Expo in the Midwest will be packed with 70+ sessions covering PPC management, keyword research, Search Engine Optimization (SEO), social media, local, mobile, link building, duplicate content, video optimization and usability, while offering high-level strategy, keynotes, an exhibit floor, networking events and more.

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Biography

Herndon Hasty, senior SEO leader & evangelist at Range Online Media, is a key member of Range's search engine optimization practice. He brings to the team more than nine years of experience in online and offline marketing strategy -- including five years in search marketing -- for a wide range of travel, retail and luxury brands, including Macy's, Travelocity, Cole Haan, Wyndham Hotels and Godiva.

He is a regular columnist and blogger at Search Engine Watch, has contributed articles and quotes to publications such as DM News and Marketing Sherpa, and features musings on online marketing in general at Search Engine Snark.

Article Archives by Herndon Hasty:
That's so 2004: Everything Old Is New Again - December 1, 2009
What You Can Do Now to Start Ahead of the Game in 2010 - November 17, 2009
Search as a Branding Channel - November 3, 2009
When to Go In-House for Your SEM - October 20, 2009
Getting the Most Out of Your SEM Agency - October 6, 2009
Improve Your SEM in Time for the Holidays - September 22, 2009
» More Articles by Herndon Hasty


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