Monday, January 12, 2009

Brand Equity: 7 Social Media Predictions for 2009

Today's Column: » 7 Social Media Predictions for 2009 
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SEW Expert - Erik Qualman
7 Social Media Predictions for 2009
More BRAND EQUITY BRAND EQUITY

By Erik Qualman, Search Engine Watch, Jan 12, 2009
Columns  |  Contact Erik  |  Biography

It's a new year, which means it's time to raise a virtual glass within your social network and toast your collective social graphs for a great 2009. Here are seven things to look for this year.

1. Social Media Continues its Rapid Growth

Social media will be propelled by the ease in which phones and netbooks are able to access them. Mobile devices will be the primary way people access these networks and tools.

People ages 35 to 50 will further adopt social media. These users activity levels will be less than those under 35 years old; primarily using social media to stay connected with those that they know or to reconnect with friends from the past rather than using the tools to meet new people. One exception will be growing their business network in sites like LinkedIn (see prediction 2).

The social media activity level of Baby Boomers is analogous to how senior citizens today utilize e-mail. Whereas Generation X all have an e-mail account and access it daily, these older users aren't all on e-mail and those who are access it only a few times per week.

2. Business Networks Surge as Economic Crisis Continues

Job seekers will look for every edge and contact available, and online business networks will be their primary resource. Integration points between sites like Facebook and LinkedIn will continue to be enhanced to make transitions for the user as seamless as possible.

This will help bring us closer to an interconnected Web rather than one that has been historically comprised of walled gardens and ghettos. This openness can already be seen on the music industry side with Apple recently announcing that all of their iTunes will be DRM-free.

3. Many Free Services Will Become Defunct

Sites and companies will learn it's difficult to make a profit, especially as banner revenue declines, and it will take some transition to figure out a better ad revenue model for the Web than banners. Don't be surprised if the leveraging of the social graph (i.e., online representation of our relationships) becomes the world's largest referral program.

4. More Traditional Broadcast Television Moves Online

Just as we've seen many people live without a landline telephone -- using only a cell phone -- we'll see households stop paying for cable and view what the Web has to offer via their Internet connection and hook up their computers to their high definition televisions. Keep in mind that YouTube already supports HD and the Democratic National Convention was in HD online.

5. Social Media Changes Offline Behavior

The openness of social media can often have drastic consequences in relation to jobs, relationships, etc. People will start leading their lives as if their mother is watching.

6. More Social Media Searches for Products and Services

People don't care what Google thinks as much as they do about referrals from friends. The technology is already available (e.g., Facebook Beacon) to track purchases online. Seeing what your friends purchased, as well as their opinions, is invaluable.

Unfortunately, the real adoption of this won't occur till 2010. Google has already recognized that their main competition isn't Yahoo, MSN and Ask; but Wikipedia, Facebook, and Twitter. Hence, a few months ago they launched Google Suggest, which allows users to rank and comment on search results they receive as well as view other's comments.

Don't be surprised if Google buys Twitter. After all, Twitter co-founder Evan Williams originally started Blogger, which Google purchased in 2003.

7. Marketing Budgets will Continue Shrinking

The financial downturn will encourage more marketing executives to turn to organic social media initiatives to drive awareness and interest.

All in all, 2009 looks to be a year of significant growth for social media. So if you haven't yet figured out how to incorporate a social media marketing plan into your business model, make it a New Year's resolution to do so.

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Biography

Erik Qualman is the Global Vice President of Online Marketing for EF Education, headquartered in Lucerne, Switzerland. EF Education is the world's largest private educator (Student Tours, Language Schools, Smithsonian, Hult MBA School, Au Pair Exchange, Student Exchange, etc.). Qualman works out of the 850 person Cambridge, Massachusetts office.

Prior to joining EF Education, Qualman helped grow the marketing and eBusiness functions of Cadillac & Pontiac (1994-97), BellSouth (1998-2000), Yahoo (2000-03), EarthLink (2003-05) and Travelzoo (2005-08). Qualman holds a BA from Michigan State University and an MBA from The University of Texas at Austin.

Qualman is a frequently requested speaker within the Internet and marketing community. He's also an acclaimed fiction author -- more information is available at American Novel. A former basketball player at Michigan State University, Qualman still finds time to follow his beloved Spartans.

Article Archives by Erik Qualman:
» 7 Social Media Predictions for 2009 - January 12, 2009
» Will Social Networks Become the New Inbox? Part 2 - December 29, 2008
» Will Social Networks Become the New Inbox? - December 15, 2008
» Social Community: Free Pancakes Anyone? - December 1, 2008
» President 2.0 - November 17, 2008
» Trick or Tweet for CNN - October 30, 2008
» More Articles by Erik Qualman

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